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Mobile Banking vs. Internet Banking: What's the Difference?

Edited by Aimie Carlson || By Harlon Moss || Updated on October 11, 2023
Mobile banking utilizes a mobile device & app for transactions, while internet banking refers to managing financial transactions online via a bank’s website.

Key Differences

Mobile banking and internet banking, while intrinsically connected through their objective of offering digital financial services, possess differences mostly attributed to their platforms and interfaces. Mobile banking primarily refers to a bank's application accessed via smartphones or tablets, which offers various banking services such as money transfer, bill payment, and account management. In contrast, internet banking often denotes similar services but accessed through a bank's website using web browsers on computers or mobile devices.
Mobile banking, by design, offers a more streamlined, user-friendly interface to accommodate the smaller screen sizes of mobile devices. The services are designed to be straightforward and fast since it acknowledges the on-the-go nature of mobile usage. It sometimes might have fewer features than internet banking due to the limited space, focusing on core banking functionalities and quick transactions.
On the other hand, internet banking typically provides a more comprehensive suite of services, often including additional features and information not available on mobile platforms. Internet banking, accessed via web browsers, allows users to navigate through various tabs and pages to manage their finances, providing more detailed information and a wider range of services due to the larger display and navigation capabilities of computers.
The security protocols for both mobile banking and internet banking are stringent to protect users’ financial information. Mobile banking often employs biometric security features like fingerprint or facial recognition for user authentication. Internet banking, while also secure, traditionally relies on usernames, passwords, and sometimes additional security questions or OTPs (One-Time Passwords) for user verification.
Despite the differences, both mobile and internet banking aim to provide consumers with convenient, accessible, and secure platforms for managing their finances digitally. Their fundamental goal is to allow users to conduct financial transactions and access banking services without needing to visit a physical bank branch, enabling a more efficient management of finances.

Comparison Chart


Primarily accessed via a mobile app.
Primarily accessed via a web browser.

User Interface

Designed for smaller screens, user-friendly.
Utilizes larger display, comprehensive.


On-the-go, anywhere with mobile internet.
Requires internet and a computer or mobile device.

Security Features

Often uses biometric access (fingerprint/face ID).
Uses usernames, passwords, and OTPs.

Service Extent

May have fewer features, focuses on core services.
Offers extensive features and detailed information.

Mobile Banking and Internet Banking Definitions

Mobile Banking

Mobile banking typically includes options for paying bills, transferring money between accounts, and mobile check deposits.
Every month, she paid her utility bills promptly using the bill pay feature in her mobile banking app.

Internet Banking

Internet banking offers comprehensive financial management features, such as viewing account statements and setting up payment schedules, through a web browser.
He checked his monthly statement and paid his credit card bill using internet banking.

Mobile Banking

Mobile banking allows users to locate nearby ATMs or branch locations to facilitate physical transactions or visits when needed.
On his way to the city, he used his mobile banking app to locate an ATM where he could withdraw cash.

Internet Banking

Internet banking often entails features like wire transfers, ordering checks, and exploring detailed financial information and history.
He utilized internet banking to order a new checkbook and set up a wire transfer to an international account.

Mobile Banking

Mobile banking refers to performing financial transactions and accessing banking services via a mobile application.
She used mobile banking to transfer money to her friend while traveling on the bus.

Internet Banking

Internet banking provides a wider array of features than mobile banking due to the larger display capabilities of computer screens.
Through internet banking, he was able to navigate through multiple tabs to explore investment options.

Mobile Banking

Mobile banking allows users to check account balances, view transaction history, and manage funds using a smartphone or tablet.
His habit of checking his account balance through mobile banking helped him manage his expenses wisely.

Internet Banking

Internet banking is a digital platform enabling users to conduct banking transactions online via a bank's website.
She logged into internet banking to schedule a recurring transfer to her savings account.

Mobile Banking

Mobile banking often provides real-time notifications and alerts regarding account activity, ensuring users stay informed.
A notification from his mobile banking app alerted him instantly when an unauthorized transaction was attempted.

Internet Banking

Internet banking allows users to securely manage various accounts, including savings, checking, and credit, via a secure login on the bank’s official website.
She consolidated her various account summaries using the internet banking dashboard to assess her overall financial status.


Is mobile banking available on all mobile devices?

Mostly, yes – mobile banking apps are usually available for various operating systems.

What is mobile banking?

Mobile banking refers to managing financial transactions through a bank's app on mobile devices.

Is mobile banking safe?

Yes, mobile banking utilizes robust security features like encryption and biometrics.

How do I set up alerts in internet banking?

Banks often have an "Alerts" section in internet banking where you can configure notifications.

How secure is internet banking?

Internet banking uses secure technology like HTTPS and encryption to protect data.

How do I update my details in mobile banking?

There is usually a “Profile” or “Settings” section in mobile banking for updates.

How is internet banking accessed?

Internet banking is accessed through a web browser, visiting the bank’s official website.

What if I forget my internet banking password?

Banks provide “Forgot Password” options to reset it, often involving security questions or OTPs.

Can I manage multiple accounts via internet banking?

Yes, internet banking usually allows management of all linked accounts.

Can I apply for loans via mobile banking?

Many banks offer loan applications and management via mobile banking.

Can I download account statements from internet banking?

Yes, account statements can typically be downloaded or printed via internet banking.

Can I transfer money to other banks with internet banking?

Yes, internet banking typically enables interbank transfers.

Do I need the internet for mobile banking?

Yes, mobile banking requires an internet connection.

Can I deposit checks with mobile banking?

Many banks allow mobile check deposit via their mobile banking app.

Are there fees for using internet banking?

Generally, basic internet banking services are free, but some transactions might incur fees.

What functions can I access via mobile banking?

Features like balance check, transfers, bill pay, and more are available.

Can I pay bills via internet banking?

Yes, internet banking allows users to pay bills and set up recurring payments.

Can I open a new account through internet banking?

Most banks allow account creation via internet banking.

Is it possible to access mobile banking from abroad?

Typically yes, as long as you have an internet connection.

Are there any transaction limits in mobile banking?

Banks may impose daily transaction limits in mobile banking.
About Author
Written by
Harlon Moss
Harlon is a seasoned quality moderator and accomplished content writer for Difference Wiki. An alumnus of the prestigious University of California, he earned his degree in Computer Science. Leveraging his academic background, Harlon brings a meticulous and informed perspective to his work, ensuring content accuracy and excellence.
Edited by
Aimie Carlson
Aimie Carlson, holding a master's degree in English literature, is a fervent English language enthusiast. She lends her writing talents to Difference Wiki, a prominent website that specializes in comparisons, offering readers insightful analyses that both captivate and inform.

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