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Cisco Jabber vs. Microsoft Teams: What's the Difference?

Edited by Aimie Carlson || By Janet White || Published on February 20, 2024
Cisco Jabber is a communication platform focusing on instant messaging and VoIP services, while Microsoft Teams is an all-in-one collaboration tool integrating chat, video meetings, file sharing, and more.

Key Differences

Cisco Jabber is a communication application primarily known for its instant messaging and voice over IP (VoIP) capabilities, catering to business communication needs. Microsoft Teams, part of the Microsoft 365 suite, offers a broader set of features including chat, video conferencing, file sharing, and integration with other Microsoft applications.
Jabber focuses on seamless integration with Cisco's other networking and communication products, offering enhanced capabilities for voice and video communication within a corporate network. Microsoft Teams emphasizes collaboration, allowing users to work on documents simultaneously, schedule meetings, and integrate with a wide range of Microsoft and third-party applications.
Cisco Jabber is often praised for its simplicity and effectiveness in messaging and voice communication, making it a suitable choice for businesses looking for straightforward communication solutions. Microsoft Teams, on the other hand, is designed as a comprehensive workspace that brings together various forms of communication and collaboration in a unified interface.
In terms of deployment, Cisco Jabber can be used in both cloud and on-premises environments, offering flexibility for different IT infrastructures. Microsoft Teams is primarily cloud-based, aligning with Microsoft's focus on cloud services and seamless integration with its cloud-based office suite.
Both platforms offer mobile applications to facilitate communication on the go, but Teams' mobile app is often noted for its extensive features that mirror its desktop application, while Jabber's app focuses more on communication tools.

Comparison Chart

Primary Focus

Instant messaging and VoIP services
Comprehensive collaboration platform


Integrates with Cisco products
Integrates with Microsoft 365 and third-party apps

Key Features

Messaging, voice and video calls
Chat, video meetings, file sharing, app integration

Deployment Options

Both cloud and on-premises deployment
Primarily cloud-based

Mobile App Functionality

Focus on communication tools
Extensive features mirroring the desktop app

Cisco Jabber and Microsoft Teams Definitions

Cisco Jabber

Offers simplicity in business communication.
They appreciated Cisco Jabber's simplicity for everyday communication needs.

Microsoft Teams

Microsoft Teams is an enterprise-grade communication tool offering chat, video conferencing, and collaborative workspace features.
During remote work, we conduct all our meetings through Microsoft Teams for effective face-to-face interaction.

Cisco Jabber

A communication platform focusing on instant messaging and VoIP.
The team used Cisco Jabber for quick messaging and voice calls during the project.

Microsoft Teams

Microsoft Teams is a virtual workspace for real-time collaboration and communication, integrated with Microsoft Office 365.
We created a project channel in Microsoft Teams to facilitate seamless collaboration and document sharing among team members.

Cisco Jabber

Integrates well with Cisco's networking and communication products.
Their office's Cisco infrastructure made deploying Cisco Jabber straightforward.

Microsoft Teams

Microsoft Teams is an online platform designed for hosting virtual meetings, webinars, and collaborative sessions.
The department scheduled a weekly catch-up on Microsoft Teams to ensure everyone is aligned with the project goals.

Cisco Jabber

Can be deployed in cloud and on-premises environments.
The IT department chose Cisco Jabber for its flexible deployment options.

Microsoft Teams

Microsoft Teams is a digital hub for teamwork, combining chat, video meetings, file storage, and application integration.
Our team coordinated the entire project using Microsoft Teams, streamlining our communication and file sharing.

Cisco Jabber

Provides a dedicated mobile app for communication.
He frequently used the Cisco Jabber mobile app for calls while traveling.

Microsoft Teams

Microsoft Teams serves as an organizational communication hub, supporting chat, meetings, and file collaboration in a secure environment.
Our company uses Microsoft Teams as the central hub for all internal communications and departmental updates.


What is Cisco Jabber?

A unified communications application integrating voice, video, messaging, and desktop sharing.

Is Cisco Jabber secure for enterprise communication?

Yes, it offers robust security features suitable for enterprise use.

Can I use Cisco Jabber for instant messaging?

Yes, instant messaging is a key feature of Jabber.

How does Cisco Jabber handle voicemail?

It allows users to receive and manage voicemail.

Can Cisco Jabber be used on mobile devices?

Yes, it's available on both iOS and Android platforms.

Is Cisco Jabber customizable?

Yes, it offers customization options for different business needs.

Can Microsoft Teams be used on different devices?

Yes, it's available on desktops, laptops, tablets, and smartphones.

Does Cisco Jabber support video calls?

Yes, it supports high-quality video calls.

Can Cisco Jabber integrate with other applications?

Yes, it integrates with various business applications and systems.

Does Jabber work with non-Cisco communication systems?

It primarily integrates with Cisco systems but can work with others through interoperability.

What is Microsoft Teams?

A collaboration platform part of Microsoft 365 for chat, meetings, and file collaboration.

Is Microsoft Teams suitable for large organizations?

Yes, it's designed for both small teams and large enterprises.

Does Teams support live events and webinars?

Yes, it's capable of hosting live events and webinars.

Does Microsoft Teams integrate with Office 365?

Yes, it seamlessly integrates with Office 365 apps.

Does Microsoft Teams offer transcription for meetings?

Yes, it provides live transcription and post-meeting transcriptions.

Can Cisco Jabber be used for screen sharing?

Yes, it supports screen sharing during calls.

How secure is Microsoft Teams?

It offers advanced security and compliance capabilities.

Can external users join a Teams meeting?

Yes, they can join via a link, even without a Teams account.

How does Teams handle file storage and sharing?

Files are stored in SharePoint and can be shared and collaborated on within Teams.

Can Teams be customized for different departments?

Yes, it allows customization and creation of different channels for departments.
About Author
Written by
Janet White
Janet White has been an esteemed writer and blogger for Difference Wiki. Holding a Master's degree in Science and Medical Journalism from the prestigious Boston University, she has consistently demonstrated her expertise and passion for her field. When she's not immersed in her work, Janet relishes her time exercising, delving into a good book, and cherishing moments with friends and family.
Edited by
Aimie Carlson
Aimie Carlson, holding a master's degree in English literature, is a fervent English language enthusiast. She lends her writing talents to Difference Wiki, a prominent website that specializes in comparisons, offering readers insightful analyses that both captivate and inform.

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